Last updated: 9 September 2026
These terms of service set the quiet rules that stand between you and Sichuan JingYi Qiu Jin E-Commerce Co., Ltd. whenever you use a storefront that the company operates, read a catalogue page it has written, or ask its fulfilment team to carry an order across the water to your home. The company works from No. 31 Xiangyun Road, Wuhou District, Chengdu - 610000, China (CN), and its public email is hello@jingyi.hair. Its care desk answers the telephone at +19519815896 during the box office hours printed on the contact page. Please read all of these terms before you place your first order, and keep the page where you can find it again.
These terms, together with the privacy policy of the company and any page that the storefront names as part of the sale, form the whole agreement that governs your use of the storefronts and the services of the company. No written or spoken promise that stands outside this agreement binds the company unless it is recorded in writing by a person with the authority of the house to make such a promise.
Where a product you buy is described on its own catalogue page with separate conditions, those conditions join these terms for that item and sit above this general text where the two differ. If you find a line in this agreement that you cannot accept in good faith, you should not place an order, because the act of ordering is itself a quiet agreement to everything that follows.
The trader with whom you deal is Sichuan JingYi Qiu Jin E-Commerce Co., Ltd., a limited company registered in China, whose registered place is No. 31 Xiangyun Road, Wuhou District, Chengdu - 610000, China (CN). The company was formed to carry cross-border e-commerce, and its daily work is the running of curated storefronts, the dressing of catalogues and the coordination of fulfilment for overseas customers who buy goods made and gathered in China.
If the local law of the land where you live demands the clear name and address of the trader before a sale, the name and address above are the ones you should use, whether for a letter, a regulator, a court or the filing of a complaint. The developer JingYi, whose seal appears beside the name of the house, helped to build the pages of the company and stands behind the care of its writing.
By entering a storefront of the company, by reading its catalogue or by placing an order, you agree to be bound by these terms in their current form. If you order on behalf of another body, such as a business or a family, you promise that you hold the authority to bind that body to these terms as well.
If you are below the age at which your own law lets you make a binding purchase, please ask a parent or guardian to place the order with you, for the company relies on the honest statement that the person ordering holds the lawful power to do so. The company may ask for proof of age or of authority where an order or a return looks doubtful, and it may pause an order while it reads such proof.
The storefronts of the company are curated stages rather than open markets. The company chooses the goods, the makers and the prices, and it does not carry everything that every seller in China might offer. The catalogue is written for the overseas customer, in clear language, with honest measurements and with the plain expectation that the parcel will travel to a foreign doorstep.
The range of goods is wide but never endless, and it turns with the season, the feast night and the honesty of the makers. A good that is shown today may be retired tomorrow without a public notice, and a good that is sold out will carry an honest note rather than a silent door. The storefront is a living page, and its changing face is a part of the service rather than a fault in it.
Each good in the catalogue carries a description written by the company to be read and trusted. The image, the name, the size, the colour, the material and the care note are intended to describe the real article and not a hand-risen dream of it. Where a size scale differs from the country in which you sit, the description says so and offers the measure in plain units.
Colour on a screen is never a perfect picture of colour in a hand, and the company reads each screen and each photograph with that honest difference in mind. If a good arrives and its true nature differs materially from the description, the returns section below gives you a clear and simple path, because the company does not ask you to keep a good that it has misdescribed.
To place an order you choose your goods, add them to your basket, give a true delivery name and address, offer a working email and a telephone the courier may reach, and pay as the storefront directs. At the moment you confirm the order, you make an offer to buy the goods upon these terms, and the company accepts that offer only when it sends you the written confirmation of the order.
A confirmation does not yet promise that every item in it will leave the shelf, for the company must still read its stock and its makers. If a part of your order cannot be met, the company will tell you plainly and will either offer a like substitute with your agreement or return the price of the missing part. The contract for the whole of the accepted goods is formed at the confirmation, subject to the dispatch line below.
The price shown beside a good is the price of the good itself in the currency in which the storefront speaks to you. Whether the duty, the customs charge or a local tax lies on top of that price depends on the rule of the land to which the parcel travels, and the storefront names such extras where it can see them ahead of time.
The company reads the trade with care, but an exchange rate that shifts between the moment you pay and the moment the bank settles is a matter of the payment world and not of the storefront alone. Where a general sale or a priced night is shown, its dates are printed with it, and after the date passes the ordinary price returns. No price is silently lifted after you have paid.
Orders are paid with the cards and purses that the storefront accepts, and every payment passes through a provider that the company trusts to hold card numbers in a way the company itself never does. The company does not see or store your full card number, and you should not send a card number through the box office form or in an open email.
If the payment cannot be settled, the order does not move, and the company will tell you that the payment has failed so you can choose another route. Where a payment is taken and the order then fails, any sum already moved is returned by the same path or by the one you name, without delay and without a fee for the returning of your own money.
After a payment clears, the company and its fulfilment team dress the parcel, hand it to a courier and set it on its road to the address you gave. Delivery times are honest readings rather than promises, and a parcel that crosses a border, a feast or a slow courier may take a little longer without the company having broken its word.
If a parcel does not arrive within a sensible span after its window, write to the care desk and it will trace the line and tell you where the parcel stands. The company answers for the courier it chose, and it does its best to settle a lost or badly held parcel with a replacement or a return of price, in line with the limits of responsibility set out below.
If a good arrives broken, wrong, short of its maker or mistaken against its description, tell the care desk within a short and reasonable window and it will set the matter right with a return, a replacement or a refund, whichever fits the case. For this to stand, the good should be kept as it arrived, with its labels and its packing where that is possible.
For a change of heart rather than a fault, the storefront tells you at the time of the sale whether the good may be returned for a refund or an exchange, and the care desk follows that printed line. Where a return is accepted, the parcel is received back and the sum is returned by your payment route once the good is seen whole. Nothing in this section removes a right that your own law gives you and that cannot be set aside.
The company stands behind the goods it sells for the window that the storefront prints for each item, and it will replace or repair a good that fails honestly within that window. The warranty covers the honest faults of making and material, and not the marks of a rough hand upon a good after it has left its parcel.
Where your own law grants a longer statutory warranty, that longer warranty is yours and these terms do not ask you to trade it away. To call on the warranty, keep the proof of your order and describe the fault in a plain note to the care desk, and the house will answer with the honest next step rather than a wall of fine print.
Where a storefront lets you open an account, you choose the name and the word that guard it, and you are asked to keep that word to yourself. An account is a quiet trust between you and the house, and every order set through it is taken as yours because the house cannot read the difference between you and a stranger who holds your word.
If you fear that your account word has been seen by another, write to the care desk and change it at once. The company does not ask for your password by email or by telephone, and you should treat any such asking as a dishonest stranger. Keep the account details that the company sends you in a place where a stranger will not read them.
The storefront is built for honest trade, and you agree to use it in that spirit. You will not break into the systems of the company, you will not try to read the accounts of other customers, you will not place an order with no intention to pay, and you will not hold the storefront open with an endless basket for a joke or a spite.
You will also not copy the whole catalogue, weigh the storefront down with a machine, or use the pages to send an unwelcome message to the house or to a maker it names. Breaking these rules may lead the company to close your account and to set aside orders that look like an abuse, and the house may be forced to tell a regulator of a serious breach where the law compels it.
The words, the photographs, the drawings, the marks and the way of the storefront are the property of the company or of the party that has licensed them, and they are shown so that you may read and buy. They are not given to you to carry away, to sell, to lay on another page or to rebuild in a shop of your own.
You may keep the pages in your own memory for your own buying, and you may show a page to a friend to ask for a second eye on a good, but you may not lift the work of the house for a trade of your own. If you would like to use a word or an image from the storefront for a fair and open purpose, write to the care desk and ask, and the answer will depend on the purpose.
The company gives its honest care to every order, but no house can answer for the whole of a life. To the fullest extent that the law allows, the company is not responsible for harm that comes to you through a good that is plainly and honestly described and used as any careful person would use it, nor for losses that the company could not have foreseen at the moment the contract was made.
Nothing in these terms removes a responsibility that the law will not allow a trader to remove, such as a duty that arises from a serious fault of the company or from harm caused by its own carelessness. Where the law of your own land gives you a wider protection, that protection stands, and this section yields to it without needing to say so again.
However carefully the storefront is written, a price or a measure may occasionally fall into error, whether through a slip of the hand or the temper of a machine. If a clearly mistaken price appears beside a good, the company is not bound by that mistaken figure, and it may cancel the affected part of an order while it sets the true price right.
Where such a cancellation touches you, the company will tell you plainly what has happened, return any sum already taken for the mistaken item and, where it can, offer the good at its true price so you may choose freely. The company will not use this section to walk away from a price it meant to show, and it reads each case with its own honesty in mind.
Because the storefront is curated, some goods are simply not carried, and a few are never carried at all. Goods that the law will not let leave China, goods that a courier will not take across the water, and goods whose making or whose telling the company cannot stand behind will not appear in the catalogue or will be quietly removed from it.
If a customer asks the house to carry a clearly prohibited good, the request is refused in a plain word, and the refusal is not a reflection on the customer. The company keeps the right, announced or unannounced, to decide what its own stage will show, and it asks its customers to respect that the curation is a part of the service they buy.
The company may suspend a storefront, a service or an account for a short season while it repairs a fault, reads a doubtful order or answers a regulator, and it will tell its customers as well as it can when such a pause is coming and how long it may run. A short season of calm is better for every player than a noisy, half-working stage.
Where the house must close an account for a broken rule, it will write to the customer to explain the closing, will settle any honest order already in hand, and will return any sum that is truly owed. A customer may close their own account at any time by writing to the care desk, and the closing will not silence a debt that was already owed before the door shut.
The company may change these terms from time to time as its storefronts, its services or the laws around them turn. When it does, the date at the top of this page is lifted to the day of the change, and the text that stands on that day is the text that governs every order placed after it.
For a change that bites more deeply, such as a change in the way an order or a return is handled, the company will give a plain notice on the storefront or by a short mail where the change touches an open order. Continued use of the storefront after a change is the quiet agreement to the new text, and the earlier terms are put away at that point.
These terms are read through the law of China, the land in which the company is registered and from which its parcels set sail. Where a customer sits in a land whose own law will not let a trader set aside a particular protection, that protection still stands for that customer, and this section does not overrule the law that shields them.
Should a line of these terms be held by a court or a regulator to be without effect, the remaining lines keep their full strength, and the empty line is read as if it had never been written. These terms in their English text are the working copy of the house, and a translation that differs in a material line yields to the English.
Questions about these terms should be set down in a note and sent to the care desk of Sichuan JingYi Qiu Jin E-Commerce Co., Ltd. at No. 31 Xiangyun Road, Wuhou District, Chengdu - 610000, China (CN), by post, by writing to hello@jingyi.hair, or by a telephone call to +19519815896 during the box office hours on the contact page.
The care desk will read your note and answer it with the same plain honesty in which these terms are written. If the two of you cannot reach an agreement by note, the courts of the land named above may hear the matter, always saving the wider rights that the law of your own land grants you.
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